Shipping and Return Policy Letter
Thank you for shopping with us. Please review our detailed shipping and return policy to understand our processes and your responsibilities as a customer. This policy is designed to ensure clarity and satisfaction in your shopping experience.
Shipping Policy
Carriers: We will be using USPS and UPS as our primary mailing carriers.
Shipping Time Frame: Shipping will occur between 5-7 working days, excluding holidays. Please note that we have no control over the delivery time frame once the package is in the hands of USPS or UPS.
Responsibility: We are not responsible for packages once they are in the hands of the mail service. This includes responsibility for lost or stolen packages. To avoid any issues, please ensure you provide the correct mailing address at the time of purchase.
Incorrect Addresses: Packages returned due to insufficient address or marked undelivered may be resent at the customer’s cost. We encourage you to double-check your shipping information before finalizing your order.
Tracking: We will provide tracking numbers once the product has shipped. You can use these numbers to monitor your package's progress with the respective carrier.
Return Policy
Final Sale: At this time, we are unable to process returns or exchanges. ALL SALES ARE FINAL. We recommend reviewing product descriptions and details carefully before making a purchase to ensure it meets your needs.
Policy Updates
Subject to Change: Our policy is subject to change and will be updated as necessary. Any changes to the policy will be posted on our website, and we encourage you to review this page periodically for the latest information.
Contact Us
If you have any questions or need further assistance, please do not hesitate to contact our customer service team.
Thank you for your understanding and support.